Data Protection

Fomo7 Privacy Policy — We Keep Your Data Safe

We are fully transparent about how your personal information is collected, used, and protected.

Last Updated: January 2026

How We Protect Your Information

The six core pillars of fomo7's Privacy Policy

Encrypted storage

All your personal data is protected with SSL/TLS encryption technology. No third party will have access to your data.

Data Is Never Sold

Fomo7 never sells your personal information. Your data is used solely to improve our services and maintain security.

Your Control

You can view, update, or request deletion of your information at any time. Your data belongs to you.

International standards

Fomo7 follows international data protection standards and conducts regular security audits to keep your information secure at all times.

Cookie transparency

We're upfront about which cookies we use and why. You always have the option to turn off non-essential cookies.

Marketing preferences

You can opt out of promotional communications at any time. We never send spam without your consent.

1. Introduction & scope

Fomo7 (referred to as "we" or "the platform") places the highest priority on your privacy. This Privacy Policy explains how we collect your personal information, the purposes for which it is used, and how we keep it secure.

By using the fomo7.im website or mobile app, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

This privacy policy applies to the following individuals:

  • All registered members of fomo7
  • All visitors to the website
  • Users of Our Mobile App
  • Anyone who contacts us through our contact form or via email
Our commitment: fomo7 never sells, rents, or exchanges your personal information. Your data is used exclusively for the purposes described in this policy.

2. What information we collect

Fomo7 collects two types of information from you — details you provide directly, and data collected automatically.

2.1 Information You Provide Directly

Information you provide when registering or using our services:

Data Type Example Mandatory?
Identity information Full Name, Date of Birth Yes
Contact Information Email, mobile number Yes
Financial information Mobile banking number For Transactions
Identity Documents NID, Passport For KYC Verification
Account Information Username, Password Yes

2.2 Automatically collected information

When you use the platform, the following information is collected automatically:

  • IP Address & Approximate Geographic Location
  • Browser type & version
  • Device information (model, operating system)
  • Time spent on the platform & pages visited
  • Betting and gaming activity logs
  • Transaction History

3. How We Collect Your Information

Fomo7 collects your information in the following ways:

  • Registration form: Information Submitted During Account Registration
  • KYC Process: Documents submitted for identity verification
  • Payment Transactions: Information provided during deposits and withdrawals
  • Cookies & Tracking: Automatically, while browsing the website
  • Customer Support: Support Team Contact Hours
  • Third party: Payment Gateways & Identity Verification Providers

4. How We Use Your Information

Your information is used solely for the specific purposes outlined below. fomo7 never uses your data for unrelated purposes.

4.1 Service Delivery

  • Account creation & management
  • Ensuring the delivery of betting and gaming services
  • Deposit & Withdrawal Processing
  • Customer service & support

4.2 Security & legal compliance

  • Fraud prevention & anti-money laundering (AML)
  • Identity Verification (KYC)
  • Unauthorized Access Detection
  • Fulfilling legal obligations

4.3 Service improvement

  • Improving user experience
  • Offering relevant bonuses and promotional offers
  • Technical improvement of the platform
  • Analytics & reporting (with identities anonymized)

5. Data Sharing & Disclosure

Fomo7 does not share your personal information with third parties — with a few limited exceptions.

5.1 When Information May Be Shared

  • Payment Processor: Minimum required information shared with bKash, Nagad, and Rocket to process transactions
  • KYC verification: Licensed verification agencies for identity confirmation
  • Law enforcement agencies: In accordance with a court order or government directive
  • Game Software Providers: Only the minimum information necessary to operate the games
Important: Third parties we share data with are contractually bound to uphold the same privacy standards. fomo7 never sells your information to advertisers or data brokers.

Cookies are small text files stored in your browser. fomo7 uses the following types of cookies:

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and security Until the session ends
Functional cookies Remembering Language & Preferences 1 Year
Analytics cookies Understanding user behavior 30 Days
Marketing Cookies Showing relevant promotions 90 Days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.

7. Data Security Measures

Fomo7 uses industry-standard security technologies to protect your data:

  • SSL/TLS encryption: All data transfers are encrypted
  • Firewall Protection: Advanced firewall protection against unauthorized access
  • Two-factor authentication (2FA): An additional layer of security for your account
  • Regular security audits: Regular Reviews by Third-Party Experts
  • Restricted Access: Only authorized personnel have access to your data
  • Data Backup: Secure & Encrypted Backup Systems

That said, no system can guarantee 100% security on the internet. You also play a part — please keep your password and account details safe.

8. Data retention period

Fomo7 retains your data only for as long as necessary:

  • Active account: For as long as the account remains active
  • Closed Accounts: Up to 5 years after closure (as required by law)
  • Transaction Records: 7 years as required by financial regulatory guidelines
  • Support contact: 2 years after last contact
  • Analytics Data: Indefinitely in Anonymized Form

Once the retention period expires, data is securely deleted or anonymized in a way that makes identification no longer possible.

9. Your Rights

As a fomo7 member, you have the following rights over your personal data:

1

Right to Know

You can request to know what personal data we hold about you. Submit a request to support and we will respond within 30 days.

2

Right to Rectification

If any of your information is incorrect, you can request a correction. Once valid proof is provided, your details will be updated promptly.

3

Right to Erasure

Under certain conditions, you may request that your data be deleted. Such requests will be honored unless a legal obligation requires retention.

4

Right to Object

If you opt out of marketing communications, you will be removed from our mailing list immediately.

5

Right to Portability

You may request an export of your data in a structured, machine-readable format.

6

Right to Lodge a Complaint

If you have a concern about how your data is handled, you may file a complaint directly with us or with the relevant regulatory authority.

10. Protection of Minors

Fomo7 strictly prevents anyone under the age of 18 from accessing its services. We do not knowingly collect personal information from minors.

If a minor is found to have registered an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian becomes aware of their child's account, please contact us right away.

11. International Data Transfers

Fomo7 is an international platform. Your data may be stored on servers outside Bangladesh. In such cases, we ensure that:

  • Adequate data protection laws exist in the destination country
  • Full encryption is applied during all data transfers
  • Recipient organizations adhere to privacy standards equivalent to our own
  • All operations are conducted in accordance with international data protection agreements

12. Policy Changes

Fomo7 reserves the right to update this Privacy Policy as needed. Any changes will be reflected with a revised date on this page, and significant updates will be communicated to your registered email address.

Continued use of the platform after any updates will be considered your acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

13. Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

  • Email: support@fomo7.im
  • Live chat: Click the chat icon in the bottom-right corner of the website
  • Time: 24 Hours a Day, 7 Days a Week

We respond to data deletion or correction requests within 30 days. For urgent security matters, you'll hear back within 24 hours.

Last Updated: This Privacy Policy was last updated in January 2026. In the event of any conflict with a previous version, this version shall take precedence.

Frequently Asked Questions about the Privacy Policy

Answers to the Most Frequently Asked Questions About Your Data Privacy

No, fomo7 never sells your personal information. Your data is used solely to provide services, ensure security, and meet legal obligations.

After account closure, certain data may be retained for up to 5–7 years in accordance with legal and financial regulatory requirements. Data is then securely deleted. Transaction records must be kept for an extended period for legal reasons.

Email us at support@fomo7.im or submit a request via live chat, and we will provide a full summary of your data within 30 days — completely free of charge.

fomo7 only tracks your activity within its own platform — not outside of it. This tracking is used solely to improve our services and maintain platform security.

Yes — every promotional email includes an "Unsubscribe" link at the bottom. Clicking it removes you from the list instantly. You can also contact our support team to opt out.

You can update certain details yourself through Account Settings. For sensitive changes (such as your name or date of birth), please contact our support team and submit the relevant documents as proof.

Your Privacy Is Our Priority

Join fomo7 — where your data stays protected, gaming stays fun, and every transaction is fully secure.

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